AnswerDash is a B2B software company that facilitates customer service for e-commerce businesses. AnswerDash was founded in Seattle, Washington in 2012 as a spin-off from the Information school of the University of Washington. Its software-as-a-service utilizes machine learning to create databases of context-sensitive support answers for end-users of webpages and mobile applications, thus reducing the need for human customer service.
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AnswerDash claims to be the first, and as of 2015, the world's leading provider of contextual point-and-click answer technology. In June 2020, AnswerDash was acquired by CloudEngage.